--- title: Integrating Zendesk description: How to bring Zendesk tickets into SentiSum --- [Skip to content](https://help.sentisum.com/integrating-zendesk#main-content) English Show submenu for translations [![SS-light-rectangle](https://help.sentisum.com/hs-fs/hubfs/SS-light-rectangle.png?width=70&height=50&name=SS-light-rectangle.png)](https://www.sentisum.com/?hsLang=en) - [blog](https://2894767.hs-sites.com/blog) Open main navigation Close main navigation - [blog](https://2894767.hs-sites.com/blog) - English Show submenu for translations - [Contact us](mailto:support@sentisum.com) [Contact us](mailto:support@sentisum.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.sentisum.com/?hsLang=en) 2. [Integrations](https://help.sentisum.com/integrations?hsLang=en) # Integrating Zendesk ## How to bring Zendesk tickets into SentiSum First of all, a Zendesk account admin will need to sign up for SentiSum if they've not done so already. You can sign up [here!](https://app.sentisum.com/onboard?hsLang=en)   Once signed up, you can head to our [Integrations page](https://app.sentisum.com/settings/integrations?hsLang=en)   Here, you will see an option to add Zendesk: ![integrations6](https://help.sentisum.com/hs-fs/hubfs/integrations6.png?width=450&height=381&name=integrations6.png)   From here, you will need to enter your Zendesk subdomain: ![Subdomainzendesk](https://help.sentisum.com/hs-fs/hubfs/Subdomainzendesk.png?width=511&height=470&name=Subdomainzendesk.png)   You will then need to log in and approve access to SentiSum, and the integration will begin: ![](https://help.sentisum.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio6010260883d4cfe73a9a2591d86fe445cZendesk+login-1.png) You can redo this process with the **Zendesk Chat** integration if applicable!   That's all! There is no further set-up required for bringing Zendesk data into SentiSum or to get SentiSum to tag tickets in Zendesk; everything is fully handled by the SentiSum platform.   We will then be in touch with updates on how your data integration is progressing. If you have any issues with the above steps, please reach out via our support chat. - [Getting Started](https://help.sentisum.com/getting-started?hsLang=en) - [Integrations](https://help.sentisum.com/integrations?hsLang=en) - [Understanding AI](https://help.sentisum.com/understanding-ai?hsLang=en) - [Reading Your Dashboard](https://help.sentisum.com/reading-your-dashboard?hsLang=en) - [Personalise Your Dashboard](https://help.sentisum.com/personalise-your-dashboard?hsLang=en) - [Editing Your AI Tags](https://help.sentisum.com/editing-your-ai-tags?hsLang=en) - [Search All Your Conversations](https://help.sentisum.com/search-all-your-conversations?hsLang=en) - [How Product Teams Can Use SentiSum](https://help.sentisum.com/how-product-teams-can-use-sentisum?hsLang=en) - [Reduce Support Tickets](https://help.sentisum.com/reduce-support-tickets?hsLang=en) - [Daily Customer Insights](https://help.sentisum.com/daily-customer-insights?hsLang=en) - [Improve CSAT](https://help.sentisum.com/improve-csat?hsLang=en) - [Support Automations](https://help.sentisum.com/support-automations?hsLang=en) - [Sharing your insights](https://help.sentisum.com/sharing-your-insights?hsLang=en#main-content) - [Emails and Digest](https://help.sentisum.com/sharing-your-insights?hsLang=en#emails-and-digest) - [Anomaly Detection](https://help.sentisum.com/anomaly-detection?hsLang=en) - [Slack Integration](https://help.sentisum.com/slack-integration?hsLang=en) [![SS-light-rectangle](https://help.sentisum.com/hs-fs/hubfs/SS-light-rectangle.png?width=70&height=50&name=SS-light-rectangle.png "SS-light-rectangle")](https://www.sentisum.com?hsLang=en) [mailto:support@sentisum.com](mailto:support@sentisum.com) Copyright © 2026, SentiSum