Support Automations

Bring your SentiSum Tags into your help desk to automate processes and reporting

3 articles in this collection
Written by Kirsty Pinner

Automatic Ticket Tagging

How it works and the different benefits

Written by Kirsty Pinner
Updated over a week ago

Automations - Ticket Prioritisation

Automatically tag the most urgent tickets so they can be responded to immediately

Written by Kirsty Pinner
Updated over a week ago

Automations - Ticket Delegation

Stop manual ticket delegation to save resources and respond to tickets faster

Written by Kirsty Pinner
Updated over a week ago