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Improve CSAT

Improve CSAT

Understanding CSAT survey responses and where poor CSAT ratings come from

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2 articles in this collection
Written by Kirsty Pinner

Reasons Behind Your CSAT Score

Using your CSAT dashboard to understand the AI tags in survey responses
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Written by Kirsty Pinner
Updated over a week ago

Going Straight To Support Tickets

Zero in on poorly performing tickets for root cause analysis
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Written by Kirsty Pinner
Updated over a week ago