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Improve CSAT
Improve CSAT
Understanding CSAT survey responses and where poor CSAT ratings come from
2 articles in this collection
Written by
Kirsty Pinner
Reasons Behind Your CSAT Score
Using your CSAT dashboard to understand the AI tags in survey responses
Written by
Kirsty Pinner
Updated over a week ago
Going Straight To Support Tickets
Zero in on poorly performing tickets for root cause analysis
Written by
Kirsty Pinner
Updated over a week ago