Setting up everything so we're ready to go!
AI tags, sentiment, NLP, accuracy - all answered here!
Changing the AI tags available and editing specific comments
Understand the different types of dashboard you have
How SentiSum can be used by different teams in your business
Bring your SentiSum Tags into your help desk to automate processes and reporting
Use Filters, Save Views and Customise How To See Your Data
Making voice of the customer a daily habit
Gather the right kind of evidence and data to prioritise CS improvements
Answer any ad-hoc questions you have for your customers using Discover
Understanding CSAT survey responses and where poor CSAT ratings come from
